Welcome to CHIBSON GUITAR returns page.

We understand that returning a product can sometimes be a daunting task.

We sincerely apologize if you are dissatisfied with the product you received.

Rest assured, we are committed to making the return process as seamless as possible from this point onward. Please refer to our policy below, and together, we’ll navigate through this with ease!

Return Policy

You have a window of 30 days from the date of receiving your product to initiate a return, regardless of the reason. You may opt for a full refund or request a replacement mouse pad/desk mat.

If the 30-day period has elapsed, please contact us, and we’ll explore suitable solutions together. Our policy is ‘No Questions Asked.’

For quality assurance purposes, we may inquire about the reason for your return, but please note that we accept returns for any reason.

How to Initiate a Return

Kindly send an email to chibsonguitar@hotmail.com including your order number. We will promptly respond to assist you with the returns process.